Unfortunately, there are some items that we’re not allowed to ship. If you're unsure about an item, please contact our support to confirm before ordering.
Please keep in mind that restrictions are constantly changing, nevertheless, we will keep updating this list as we receive notifications from our shipping partner. Please do not hesitate to contact MyMalls Customer Support if you have any questions.
In the meantime, we strongly advise you to review this list carefully before shopping.
PROHIBITED ITEMS:
DANGEROUS GOODS
*LITHIUM CELLS AND BATTERIES
MyMalls complies with the clearly defined rules regarding the air transportation of lithium batteries set by The International Air Transport Association (IATA) in association with the International Civil Aviation Organisation (ICAO) and the United Nations (UN).
Here’s everything you need to know about the current air transport for all types of lithium batteries:
Prohibited:
Lithium ion, lithium polymer, lithium metal batteries and lithium power banks not installed in devices are prohibited to ship. Examples of batteries that CANNOT be shipped:
Limited:
Lithium ion, lithium polymer, lithium metal batteries contained in equipment (installed in hardware) or packaged with product. If packed with equipment:
ALCOHOL
Alcoholic beverages or products containing alcohol as an active ingredient cannot be shipped at all. Hand sanitizers, nail polish or perfumes are examples products with alcohol as an active ingredient.
Inactive Ingredient
MyMalls is only allowed to ship products that contain 12% or less alcohol as an inactive ingredient; which means the levels of alcohol within that product does not increase or affect the action of the active ingredient.
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